Online Return Policy
How long do I have to make a return?
If for any reason you are not happy with your purchase, you may return the item(s) within 21 days of the order shipment date for a refund to the original form of payment, less the shipping charge. **Please return items in original condition (unworn, unwashed, unaltered) with the tags attached. GIUSEPPA COLLECTION reserves the right to decline your return or assess a 15% re-stocking fee if these terms have not been followed.
Do I have to pay the return shipping?
Your invoice comes with a pre-paid FEDEX ground shipping label attached for your convenience. Use of this return label will result in a $7.95 deduction from your refund. Because we cannot be responsible for packages mailed to us, If you decide not to use the provided shipping label, we suggest that you use a trackable and insured mail service and obtain a receipt for all shipments.
How do I get refunded if I paid with a gift code?
Purchases made with a gift code will be refunded to an online store credit.
How long does it take to get a refund?
Please allow up to 2 weeks from your return delivery date for your return to be processed. You will receive an email confirmation once the refund is completed.
How and where do I send my return?
Returns should be sent along with your return form to the address below:
4999 Old Orchard Road Suite D4
Skokie, IL 60077
If you use the provided label, a return shipping charge of $7.95 will be deducted from your refund. Please drop off your package with the return shipping label affixed to your nearest FEDEX drop off location.
Am I able to exchange my item(s)?
Giuseppa Collection does not currently accept exchanges online. Please visit us in-store if you would like to make an exchange within the 21 day return window.
Can I return “Final Sale” items?
Any merchandise marked or specified as “Final Sale” may not be returned. Items discounted using promotion codes with a final sale disclaimer may not be returned. Earrings, jewelry, cosmetics, swimwear, tights, gift certificates and event tickets are final sale merchandise and may not be returned.
Need more help?
Please feel free to contact us with any questions!
Store Hours: Monday – Saturday: 10 am to 9 pm | Sunday: 11 am to 6 pm
Closed on federal holidays.